Volume-VI, Issue-I, July 2019 |
Human Resource Practices Influencing Employees Productivity in the Department of National Registration Bureau Nairobi County Eunice Kaluki Kyenzi, Master Student, Department of Business Administration, School of Business and Economics, Machakos University, Kenya Dr. Jacinta Kinyili, Lecturer, Department of Business Administration, School of Business and Economics, Machakos University, Kenya Dr. Susan Nzioki, Lecturer, Department of Business Administration, School of Business and Economics, Machakos University, Kenya |
Received: 02.07.2020 | Accepted: 18.07.2020 | Published Online: 31.07.2020 | Page No: 98-105 | ||||
DOI: 10.29032/ijhsss.vol.6.issue.05W.074 | |||||||
ABSTRACT | ||
The main purpose of this research work was to find out the human resource practices that
influence employees’ productivity in the department of national registration bureau Nairobi
county.National Registration Bureau department (NRB) is one of the key department key in the
Ministry Of Interior and Coordination of National Government in the Office of President. It
operates under the state department of interior. It is mandated to perform activities relating to
the registration of persons in line with the Constitution of Kenya. The study made use
descriptive research design to collect primary data from the respondents using closed and
opened ended questionnaires. This study had a target population of eight hundred (800)
officers comprising of middle level managers, technical officers and support staff. It made use
of stratified and systematic random sampling. The data was collected and analyzed by use of
descriptive statistics e.g. frequencies and percentages Using Statistical Package for Social
Sciences (SPSS) alongside inferential statistics where regression model is applied. The
findings were that the Staff Training in National Registration Bureau Department helps in
determining of training needs, performance appraisal helps in giving feedback on their work
and in justifying pay increases, compensation according to the NRB department is the benefits
that employees receives in exchange for the service they provide to the department. The study
recommends that Training should be the teaching, or developing in oneself or others, any
skills and knowledge that relate to specific useful competencies. Training should have specific
goals of improving one's capability, capacity, productivity and performance. |